Click2Sell is like having your very own virtual sales assistant. You can take advantage of Click2Sell's reply actions even if the contact has not replied.
Simply add the contact or search for it. Then select the appropriate reply action Action dropdown.
Remember to Use Update to skip sending the immediate email and only Update the contact. Use Send to Send the immediate email.
Quick Review of Reply Actions and Tools: https://vimeo.com/330624397
See Reply Actions and Tools in Action- a Deeper Dive: